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FAQs
At our DDS Solutions company, we understand that choosing the right products and services is crucial for the efficiency and security of your operations. To assist you in making informed decisions, we've compiled a list of frequently asked questions related to our doors and rolling dock solutions.
What types of commercial doors do you offer?
We provide a comprehensive range of commercial doors, including sectional doors, roll-up doors, high-speed doors, fire-rated doors, and security grille doors. Each type is tailored to meet specific operational and security requirements.
What are the benefits of high-speed doors?
High-speed doors offer rapid opening and closing, reducing energy costs by minimizing air exchange. They enhance workflow efficiency, improve security, and contribute to a controlled environment in facilities where temperature regulation is crucial.
Can you customize doors to fit unique spaces?
Yes, our doors are highly customizable to accommodate various dimensions and architectural requirements. We offer tailored solutions to ensure a perfect fit for your specific space and operational needs.
What makes your rolling dock solutions stand out?
Our rolling dock solutions prioritize efficiency, safety, and durability. We provide dock levelers, seals, shelters, and other equipment designed to streamline loading and unloading processes while ensuring safety compliance and minimizing energy consumption.
Are your doors and dock solutions compliant with safety standards?
Yes, all our products adhere to industry safety standards and regulations. Our team is committed to delivering solutions that prioritize the well-being of workers, compliance with safety guidelines, and the protection of assets.
How often should I schedule maintenance for my commercial doors and dock equipment?
Regular maintenance is crucial for the optimal performance and longevity of your doors and dock equipment. We recommend scheduling maintenance at least twice a year to address wear and tear, lubricate moving parts, and identify potential issues before they escalate.
How much does garage door repair cost?
Garage door repair typically costs between $150 and $400 depending on the issue, with spring or opener repairs at the higher end and simple fixes like rollers or sensors costing less. Contact DDS Garage Doors for a free, no-obligation quote based on your specific door and problem.
Why won't my garage door open or close?
A garage door that won’t open or close is usually caused by a broken spring, misaligned safety sensors, a malfunctioning opener, or an obstructed or bent track. Because springs and cables are under high tension, it’s safest to have a trained technician diagnose and repair the problem rather than force the door.
How long do garage door springs last, and when should they be replaced?
Most garage door springs last 7 to 10 years, or around 10,000 open-close cycles, before they wear out. Warning signs it’s time to replace them include a door that feels unusually heavy, visible gaps in the coils, loud bangs, or a door that opens unevenly.
Is it safe to use my garage door with a broken spring?
No. Operating a garage door with a broken spring is unsafe and can damage the opener, cause the door to fall unexpectedly, or lead to serious injury. Keep the door closed and call a professional for prompt spring replacement rather than attempting to force it open.
Can I repair my garage door myself?
Minor tasks like lubricating hinges, tightening visible hardware, or clearing the tracks are fine for homeowners. However, spring, cable, and track repairs involve parts under extreme tension and should always be left to a trained technician, since DIY attempts on these components are a leading cause of garage door injuries.
Why is my garage door making noise?
Grinding, squeaking, or banging noises are usually caused by worn rollers, loose hardware, a dry chain or gears, or an aging opener motor. Regular lubrication and tightening hardware prevents most noise issues, but persistent grinding or banging often signals a part that needs professional replacement.
How long do garage door openers last, and when should I upgrade?
Most garage door openers last 10 to 15 years with regular maintenance. It’s worth upgrading sooner if your opener is noisy, struggles to lift the door, lacks modern safety sensors, or you want features like smartphone control, battery backup, or quieter belt-drive operation.
Should I repair or replace my garage door?
Repair is usually the more affordable option for isolated issues like a broken spring, damaged panel, or worn opener. Replacement makes more sense if the door is over 15 to 20 years old, breaks down frequently, or no longer insulates or operates efficiently. A technician can inspect your door and recommend the most cost-effective option.
How long does a new garage door installation take?
Most residential garage door installations are completed in a few hours to a full day, depending on the door size, style, and whether the opener and tracks are also being replaced. DDS Garage Doors can typically schedule installation quickly once your new door is selected.
Do you offer same-day or emergency garage door repair?
Yes, DDS Garage Doors offers prompt and emergency repair service for urgent issues like a broken spring, a door stuck open or closed, or a door off its track. Call us and we’ll work to get a technician out quickly to restore your home’s safety and security.